Client Journey
With PXP Financial

We really care about your business, from day one

“What makes us different is how we put people at the heart of what we do. Whether that’s getting to know your needs, or how we can help you to overcome any obstacles”

Koen Vanpraet, Group CEO

Working Together

GETTING TO KNOW YOU

We’re not interested in being the biggest, because that’s when you lose the personal touch. We take the time to learn what your business model looks like, who your customers are, even what your personal likes and dislikes are.

Relationships are what we do, and we want ours to be built on respect, satisfaction, passion and success.

We support you through the onboarding process

We get you up and running as quickly as possible

We take time to understand your needs

Growing the relationship

For us, the most important part starts when you process your first transaction through PXP Financial platform. We want to give your business the personal experience, and there is always someone to help and pick up the phone when you need it, 24/7.

You will also benefit from innovation and constant new product releases to help you maximise the value of your payment solution.

CLIENT ADVOCACY

And we don’t stop there. We want to take you on our journey to build a payment platform that fits the needs of the modern commerce. As a PXP Financial client, you will be able to determine what products and features are most relevant and co-design our solution. We want to get you involved and hear your opinion!

Client touch meetings

Focus groups

Client Advocacy Board

“We have established a strong relationship with PXP and have come to trust their technical expertise and customer support service.”

- Brighton Dome

OUR LATEST RESEARCH

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