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Past predictions about the future of payments

It’s human nature to want to know what the future will hold, so we make calculated estimates and, while we can be incredibly accurate, we will inevitably be off the mark at times. Back in 2013, we saw the birth of future monarch Prince George, mourned the loss of Nelson Mandela, experienced the resignation and appointment of the next pope and danced the Harlem Shake. But while we were scoffing fro-yo and learning how to take a selfie, what did the payments industry look like, and what was it going to look like in the coming years? We published a report in 2013 on what the payments industry would look like by the turn of the decade, including predictions made by consumers at the time.